Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Connect the CTP18 with endpoint directly (It is only applicable to VCS endpoints and Meeting Eye endpoints) After connecting CTP18 to the endpoint, you can control the endpoint on CTP18. Cannot be sold without an existing Yealink A20 or A30 in place. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Yealink CTP18 Touch Panel Controller For Teams. Unfortunately, we cannot accept returns on sale items or gift cards. Buy Yealink Conference System for Medium Rooms with CTP18 Touch Panel and VCH51 Sharing Box, A30, Omni-Directional, HDMI. The Yealink CPT18 is an 8-inch control panel for Yealink video conferencing systems. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. Integrating all you need for a Teams meeting, A20 is able to connect to the CTP18 touch panel, allowing users to enjoy one touch to start with only one MeetingBar. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
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